Crisis Intervention Services

Crisis Intervention
Services

You do not have to face a crisis alone. We are here to help 24/7 with walk-in services, phone support, and mobile crisis response.
Call 570-825-6425, Select Option 1

Walk-in Crisis Services

Adults, Adolescents, and Children

Monday through Friday, 8:30 am to 5 pm

335 S. Franklin Street, Wilkes-Barre

133 W. Tioga Street, Tunkhannock

Phone & Mobile Crisis Services

Adults, Adolescents, and Children

24/7 in Luzerne and Wyoming Counties

What to Expect

Are you feeling overwhelmed, struggling to cope, experiencing suicidal thoughts, or concerned about someone else’s mental health? You do not have to face a crisis alone. We listen, determine your immediate needs, which may include phone support, in-person evaluation or mobile response to your location by our crisis specialists.

Our Crisis Intervention professionals provide immediate response and support to address and resolve acute, stressful circumstances involving disturbed thoughts, behavior, mood, or social relationships that may threaten an individual’s health and well-being.

Services are provided in Luzerne and Wyoming counties for adults, children, and adolescents.

The goals of Crisis Intervention are to address the individual’s immediate needs and provide a safe, supportive environment for care, while de-escalating the situation and preventing hospital admission whenever possible. Our professionals provide compassionate emotional support to make individuals feel safe and secure, while connecting them with an appropriate level of care. 

Services include:

  • Evaluation by a crisis clinician (in person evaluation or telephone assessment)
  • Rapid connection to appropriate treatment services
  • Psychiatric consultations
  • Community crisis outreach
  • Referral for follow-up care and help with next steps

Contact

Abigail Machay, Director of Crisis Services

Adults, Adolescents, and Children
Available 24/7
Call (570) 825-6425, Select Option 1